229 bedProtecting your personal information is our top priority. In this Privacy Policy, we clearly outline what data is collected, why it is collected, and how it is kept secure.
Six principles that guide how we protect your information
This Privacy Policy 229 bed This applies to the website and all related services. By using the platform, you are considered to have accepted this policy.
229 bed A trusted online betting and casino platform in Bangladesh. We believe protecting your personal information is not just a legal obligation — it's our ethical responsibility. This Privacy Policy clearly explains what data we collect, why we collect it, and how we use and safeguard it.
When you 229 bedWhether you register, make a deposit, play games, or contact our support team, certain information is stored in our system. This data is used to enhance your experience, ensure security, and maintain the quality of our services.
This Privacy Policy may be updated from time to time. If significant changes are made, you will be notified by email or through a platform notification. We recommend revisiting this page periodically to stay informed.
229 bed Only the information truly necessary to provide our services is collected. The different types of data we collect are described below:
| Data Type | Example | When Collected |
|---|---|---|
| Identity Information | Name, date of birth, NID number | During registration and KYC verification |
| Contact Information | Email, phone, address | During registration and profile updates |
| Financial Information | Payment methods, transaction history | For deposits and withdrawals |
| Device & Technology | IP address, browser, OS | While using the platform |
| Gaming Activity | Betting history, wins and losses | In every game session |
| Communication Records | Support chat and email correspondence | When contacting the support team |
We never collect your bank PIN, card CVV, or password. Sensitive financial information of this nature is processed exclusively through secure payment gateways.
229 bed Your information is used for the following purposes:
If you no longer wish to receive marketing emails or promotional messages, you can unsubscribe at any time. However, essential account-related communications cannot be disabled, as they are necessary for the security of your account.
229 bed Your data is not held for longer than necessary. As a general rule, information is retained for as long as your account remains active. After account closure:
Certain data may be required to be retained for an extended period under legal or regulatory obligation. In such cases, we retain only the minimum information necessary.
229 bed Your data is never sold. However, in limited circumstances, certain information may be shared with trusted third parties:
In all of these cases 229 bed We ensure that third parties follow the same standard of privacy policy and use your data only for specified purposes. Your information is never shared with any third party for commercial advertising or marketing.
229 bed We use cookies to improve your browsing experience. Cookies are small text files stored in your browser. We use three types of cookies:
You can disable optional cookies through your browser settings, though some features may not work as intended. For detailed guidance on managing cookies, please reach out to our support team.
229 bed Industry-leading security technology is used to protect your data. Our security framework includes:
No online platform can guarantee 100% security on the internet. That's why we encourage you to keep your password strong, avoid logging in on unfamiliar devices, and report anything suspicious to us right away.
229 bedAs a user of the platform, you have the following rights over your personal information:
To exercise any of these rights support@229bed.bet. We aim to respond to your request within 30 days. In some cases, legal requirements may prevent us from fulfilling certain requests — if so, we will explain why.
229 bed Strictly follows an 18+ policy. We do not knowingly collect information from anyone under the age of 18. If a parent or guardian believes their child has registered on our platform, please contact our support team immediately.
If such an account is identified, we will close it immediately and delete all associated data. Child protection is a matter we take extremely seriously and will never compromise on.
229 bed This Privacy Policy may be updated from time to time as needed. Changes may be driven by new legal requirements, new platform features, or improvements to our security measures.
For any privacy-related questions, complaints, or requests, please get in touch with us:
When emailing us, please include your account ID and a clear description of your request. This helps us assist you faster and more accurately. We take every privacy request seriously.